On the main log-in screen, click on the left column “All Lines”, scroll to find the telephone number you need to adjust.
On the Actions dropdown arrow next to the telephone number select View Individual Settings
WARNING: Do not choose the Reset line option as ALL settings for the phone will be wiped out. If a business group administrator does this there is a $37.50 reprogramming fee billed to the account.
Click on Messages & Calls as shown in this screen:
Here, you will have a list of options to view:
If you want to export the data, click on “Export”.
Check the boxes for the information you are interested in exporting. Then click “Export”
The file will than open in Excel and you can sort and look at the data in the manner that works for your research and analytics.
In the upper right of the screen you will see your name. Click on your name and select Logout
