CommPortal/ portal.brainerd.net

ACD Que Options

• ACD Agent LIne Dashboard
• Creating & Viewing ACD Reports
• ACD Monitor
• ACD Administrator Dashboard

Training Quick Tips

• Logging into Admin CommPortal
• Unlocking a Voice Mail Pin
• Changing the Labeled Name on a Phone
• Changing the Name Displayed When Calling Within Your Business Group
• Resetting the Security on a Phone
• Resetting the Voice Mail to Email Notification Email Address

See all 11 articles

Phone Settings

• Music on Hold
• Program Sidecar Buttons
• Changing the Phone Name and Internal Caller ID in CommPortal
• Changing the On-Call Phone Number- Simplified