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  1. CTC
  2. CommPortal/ portal.brainerd.net

CommPortal/ portal.brainerd.net

ACD Que Options

  • ACD Agent LIne Dashboard
  • Creating & Viewing ACD Reports
  • ACD Monitor
  • ACD Administrator Dashboard

Training Quick Tips

  • Logging into Admin CommPortal
  • Unlocking a Voice Mail Pin
  • Changing the Labeled Name on a Phone
  • Changing the Name Displayed When Calling Within Your Business Group
  • Resetting the Security on a Phone
  • Resetting the Voice Mail to Email Notification Email Address
See all 11 articles

Phone Settings

  • Music on Hold
  • Program Sidecar Buttons
  • Changing the Phone Name and Internal Caller ID in CommPortal
  • Changing the On-Call Phone Number- Simplified
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