On the main log-in screen, click on the left column “All Lines”, scroll to find the telephone number you need to adjust.
On the Actions dropdown arrow next to the telephone number select View Individual Settings
WARNING: Do not choose the Reset line option as ALL settings for the phone will be wiped out. If a business group administrator does this there is a $37.50 reprogramming fee billed to the account.
Click on the Go to Call Manager button and confirm that the circle is marked next to the “Use my Normal rules.”
You will want to click on the circle marked “Forward to” and in the box enter the number you want the main number forwarded to. NOTE: be sure to enter as if you were dialing from your phone.
Example: 7-digits for local numbers, 1 + 10-digits for long distance numbers
Please refer to this screen:
If changes are made: Click on “Apply”
In the upper right of the screen you will see your name. Click on your name and select Logout
When you are ready for your calls not to be forwarded on your main phone number you will need to log back in and click on the circle next to the “Use my Normal rules.”