Changing the Phone Name and Internal Caller ID in CommPortal

NOTE: This only works if you have been given administrator rights.

Log in to the administrator CommPortal

Phone Name Change

1. Access All lines
2. Find the number you wish to change.
3. At the Actions down arrow select Edit personal details
4. Type the new name in the box next to Name
5. Click on the box Save

Internal Caller ID Change

1. Access All lines
2. Find the number you wish to change.
3. At the Actions down arrow select View Individual Settings
4. Click on the “Call settings” button
5. In the box after If not withheld, signal my name as: Type in the new name
6. Click on the box Apply

After completing your options you will want to log out.  In the upper right of the screen you will see your name.  Click on your name and select Logout