Log in to portal.brainerd.net with your CTC phone number and password.
- Use your 10 digit number, no spaces are hash’s
A number of options. You will want to click on the “Devices” in the bottom left.
This will populate a pop-up window asking you to select which device (if you have multiples). Select “Set Keys”
A new window will populate with an image of your phone. Click anywhere on the phone or edit button.
*Note: you will need Adobe Flash to continue
Click on the button that you wish to set for a key
Select from the drop down menu that appears either:
- For extensions within your business, select “Monitored Extension”.
- All other numbers, you will use “Enhanced Speed Dial”
Fill in the telephone number, no dashes or spaces, and label it to be descriptive to you.
Note: if you must dial the number with 1 and area code, you will need to enter that here.
Then select OK.
After you are done making all the changes you want, select “Save Changes”
A popup window will appear informing you that the changes will take place overnight, or that you can manually reboot your phone now.
Close out the popup window.
Log out from the upper right of the screen.
You must reboot your telephone before the changes will take effect.
Cisco 514
- Press the settings button.
- Use the arrow button to highlight 12 Reboot
- Press the select key
- Press the OK softkey when prompted on the screen with the following: Confirm System Reboot?
NOTE: the phone will go through a 2 step process of rebooting. After the first time, it will appear functional, but will reboot one more time.
Cisco 525 (color display)
- Press the settings button.
- Use the arrow key to highlight 9 Device Administration
- Press the Select softkey
- Use the arrow button to highlight 4 Restart
- Press the Select softkey
- Press the OK softkey when prompted on the screen with the following: Do you want to reboot the system?
NOTE: the phone will go through a 2 step process of rebooting. After the first time, it will appear functional, but will reboot one more time.