Your new router box will contain:
1- Arris STB
1- Power cord
1- CTC remote
Step 1. Connect the power cord to the wall and the power port on the set top box.
Step 2. Connect the existing Ethernet cable to the network port on your STB. (If you have a wireless box skip to step 4)
Step 3. Connect the correct cables to your TV. (See picture)
Step 4. When STB is on the press OK to connect screen, first go and press the WPS button on your wireless control box 3 times then press the OK button on the front of your STB. (If you have a wired STB skip this step)
Step 5. Power on the STB and you should be all set.
If the STB asks for an account ID and password please enter the following:
If you are still experiencing issues please call us at 218-454-1234.